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MAINTENANCE MANAGEMENT ORDER 

MAINTENANCE MANAGEMENT ORDER 

 

Web Access:  http://mtsc.usps.gov/pdf/mmo/2009/mmo10909.pdf 

 

 

 

 
 
 
 
 
 
 
 
 
 

 
 
This Maintenance Management Order (MMO) supersedes MMO-087-07.  This MMO contains 
updated information reflecting the latest guidance issued from the Centers for Disease Control 
and Prevention (CDC) regarding methods to reduce the spread of infection during the current 
2009 to 2010 Influenza (Flu) season.  This includes seasonal and H1N1 influenza.  The CDC 
has updated their previous issued guidance on workplace cleaning during an influenza 
pandemic, reducing the requirements for the use of bleach and other harsh disinfectants in 
managing the spread of the influenza virus. 
 
The CDC is currently recommending routine cleaning of surfaces in common areas that are 
frequently touched by numerous individuals.  Adhering to the cleaning requirements contained 
in Handbook MS-47 will ensure a safe and healthful work environment under normal 
circumstances.  However, during the current flu season with H1N1 circulating, certain cleaning 
methods must be adopted to protect the safety and health of postal employees and postal 
customers.  Given the concern regarding the spread of influenza through contaminated objects 
and surfaces, measures will be required to minimize the transmission of the virus from 
frequently touched common surfaces.  These cleaning requirements must be performed until 
the flu season (Fall of 2009 to April 2010) has ended, unless otherwise notified. 
 
The latest CDC recommendations require the use of routine cleaning agents (e.g. detergents, 
spray cleaners, and sanitizers) used in normal cleaning processes and not bleach and other 
harsh disinfectants that were required in MMO-087-07.  Attachment 1 provides information on 
the cleaning requirements and other infection control strategies.  The table in Attachment 2 
provides a list of surfaces that require cleaning and the frequencies to perform these cleaning 
tasks. 
 

 

MAINTENANCE TECHNICAL SUPPORT CENTER / MAINTENANCE POLICIES & PROGRAMS 
ENGINEERING / UNITED STATES POSTAL SERVICE

 

 

Maintenance Management Order

 

SUBJECT

Influenza Cleaning Contingency 

September 24, 2009 
MMO-109-09 

DATE: 

FILE CODE: 

TO: 

1.  Maintenance Capable Offices 
2.  Plant Manager, Maintenance Capable Offices 
3.  Manager, Maintenance Support, Area Offices 
4.  Manager, Safety & Health, District Offices 
5.  Safety Specialist, Plant 
6.  Human Resource Analyst/Safety Area Offices 
7.  Manager, Safety & Health, Headquarters 
8.  District Homeland Security Specialists 
9.  Manager, Western Services CMC 
10. Area Emergency Preparedness Manager 
11. Additional distribution locally as needed 
  

pwel:mm09116ac 

TO: 

NO: 


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Maintenance Technical Support Center 

MMO-109-09 

Attachment 1 

1-1 

ATTACHMENT 1 

 

INFECTION CONTROL STRATEGIES 

 

1. 

GENERAL INFORMATION 

Influenza viruses may live up to 48 hours on hard surfaces.  To control the spread of influenza 
viruses in postal facilities, the actions in this section are required.  These actions include 
cleaning tasks and the use of strategically placed disinfecting surface wipes and hand 
sanitizers.  Evidence shows that the spread of influenza is increased when employee’s hands 
touch contaminated surfaces and then touch their nose, mouth, and eyes.  To reduce the 
transmission of the flu virus from contaminated surfaces, sites must address the requirements in 
the following sections. 

2. 

CLEANING REQUIREMENTS 

During the current flu season, the Centers for Disease Control and Prevention (CDC) 
recommends cleaning frequently touched surfaces and commonly shared items at least daily 
and when visibly soiled, using routine cleaning agents (e.g. detergents, spray cleaners, and 
sanitizers).  Bleach and other harsh disinfectants are not required and should not be used.   
 
To address the CDC’s current recommendations, priority should be given to surfaces in 
locations where there is the most human traffic, e.g. cafeterias, lunch rooms, break 
rooms/areas, meeting rooms, and lobbies.  Attachment 2 contains a list of frequently touched 
surfaces in theses areas that must be cleaned.  Attachment 2 also provides the frequency of 
cleaning for these areas and surfaces.  Depending on a facility’s normal cleaning schedules, 
these surfaces and frequencies may already be addressed.  If they have not been addressed, 
this cleaning is necessary.  MS-47 cleaning routes usually specify either a detergent or a 
disinfectant be used; while policing routes do not necessarily specify anything beyond damp 
wiping.  For the duration of these cleaning requirements, it is recommended that a detergent be 
used when performing policing routes that require damp wiping. 
 
A concern in reducing the spread of influenza viruses is the use of used cleaning solutions.  
Cleaning solutions, usually a cleaning agent mixed with some portion of water, should be freshly 
mixed on frequent occasions.  Using highly soiled solutions can unknowingly spread viruses and 
bacteria.  Detergents, sanitizers, and disinfectants loose their cleaning capabilities as the 
mixtures become more soiled.  Do not reuse used cleaning solutions.  Disposal of used and 
unused cleaning products should be done in accordance with all applicable federal, state, and 
local regulations. 
 
Custodians and others doing the cleaning should wear the appropriate personal protective 
equipment (PPE) as required by the Material Safety Data Sheet (MSDS) for the cleaning 
solutions used.  Custodians emptying trash receptacles must be advised to wear impermeable 
gloves.  Trash should be bagged and disposed of according to normal routines.  Custodians 
should remove the gloves by pealing away from the wrist to fingers, avoiding touching the 
outside surface, and should immediately wash their hands after completing cleaning activities. 


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MMO-109-09 

Maintenance Technical Support Center 

1-2 

Attachment 1 

3. 

DISINFECTING SURFACE WIPES AND HAND SANITIZERS 

Infection control starts with maintaining good personal hygiene.  This is the most effective way 
to prevent catching the flu.  CDC recommends frequent hand washing to reduce the spread of 
influenza.  This recommendation is especially important if employees are required to frequently 
touch items that are also frequently touched by others.  However, having employees frequently 
leaving their work areas to wash their hands can put a strain on workplace productivity.  Other 
options can be utilized to control the spread of influenza viruses in place of employees washing 
their hands.  These options include the use of disinfecting surface wipes and/or hand sanitizers. 

Disinfecting surface wipes should be used by all employees to clean shared items in the work 
space such as phones, computer keyboards/key pads, copiers, and etc.  They should also be 
available in lunchrooms and break areas to clean items such as refrigerator door handles, 
microwave door handles and buttons, and vending machine buttons.  Window clerks should 
also have access to disinfecting wipes to clean their individual counter areas after serving 
customers, who appear to be experiencing flu-like symptoms.  Disinfecting wipes should also be 
strategically placed in service lobbies for customer use.   

Hand sanitizer provided through strategically placed bottles or hand dispensers, can be used 
when the employees need to clean their hands and use of soap and water is not feasible.  
Suggested areas for placement include near time clocks and outside of restroom doors and 
workroom floor areas distant from rest rooms; however, there may be additional areas identified 
locally.  The goal is to provide a substitute when washing with soap and water is not feasible. 

Disinfecting surface wipes and hand sanitizers are available through the Grainger’s and 
Cleanwise’s national contracts.  Below are the recommended items.  However, Grainger and 
Cleanwise may offer other similar appropriate items for order. 

 

Disinfectant Surface wipes 

Grainger - Disinfectant Wipe – Item number – 1AU21  

Cleanwise - Disinfecting Wipe – Item number – 88420 

 

Hand Sanitizer 

Grainger: 

ƒ  Touch-Free Dispenser, W.W. Grainger SKU# 1PKP9 to be filled with Purell TFX Foam 

Sanitizer 1200 ml refill, W.W. Grainger SKU # 1PKP6 

ƒ  Purell Original Gel, 3 Oz Military Snap-Cap Bottle, W.W. Grainger SKU # 2RA54 

ƒ  Purell Original Gel, 8 Oz Pump Bottle, W.W. Grainger SKU# 5FZ19 

Cleanwise: 

ƒ  Purell Dispenser, (Starter Kit w/2 Refills), Cleanwise SKU # 58600, to be filled with Purell 

Instant Hand Sanitizer 1000 ml, SKU # 55293 

ƒ  (Cleanwise, LLC) Stoko Gel Instant Hand Sanitizer, 4 Oz Flip-Top Bottle, Cleanwise 

SKU # 43448 

ƒ  Purell Instant Hand Sanitizer, 12 Oz Bottle, Cleanwise SKU # 55296 

 


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Maintenance Technical Support Center 

MMO-109-09 

Attachment 2 

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ATTACHMENT 2 

 

CLEANING TASKS REQUIRED DURING A PANDEMIC 

 
 

Common Area 

Items to be Cleaned 

Frequency 

Cafeterias/Lunch rooms and 
Break rooms 

ƒ  Door knobs or handles 
ƒ  Paper towel dispenser 

knobs or handles 

ƒ  Refrigerator door handles 
ƒ Microwave 

door 

handles 

and buttons/keypads 

ƒ  Vending machine buttons 
ƒ Table 

tops 

ƒ Drinking 

fountain 

ƒ Faucet 

handles 

 
 
 

EACH 

OPERATING 

TOUR 

Work Room Floor 

ƒ  Door knobs or handles  
ƒ Employee 

entrance 

turnstiles 

ƒ Drinking 

fountain 

ƒ Time 

clock 

buttons 

ƒ  Elevator call and operating 

buttons 

ƒ  Handrails (frequently used) 
ƒ Telephones 

(shared) 

 
 
 
 

DAILY 

Lobbies 

ƒ  Door knobs or handles 
ƒ Table 

tops 

ƒ Handrails 
ƒ  Vending machine buttons 
ƒ Automated 

Postal 

Centers 

(APC) 

ƒ Scales 

 
 
 

DAILY 

Rest Rooms  

ƒ  Door knobs or handles 
ƒ  Paper towel dispenser 

knobs or handles 

ƒ Faucet 

handles 

 

DAILY 

Locker Rooms 

ƒ  Door knobs or handles 

DAILY 

Meeting Rooms 

ƒ  Door knobs or handles 
ƒ Table 

tops 

DAILY 

 
 


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MMO-109-09 

Maintenance Technical Support Center 

2-2 

Attachment 2 

 
 
 
 
 
 
 
 
 

THIS PAGE BLANK


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MAINTENANCE MANAGEMENT ORDER 

MAINTENANCE MANAGEMENT ORDER 

Maintenance Technical Support Center 

MMO-109-09 

Attachment 3 

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ATTACHMENT 3 

 

RESOURCES AND LINKS FOR ADDITIONAL INFORMATION 

 
MTSC Clean 
 

http://www.mtsc.usps.gov/equipment/clean/

  

 
USPS Safety Resource Page  
 

http://safetytoolkit.usps.gov/resources/resources.aspx

  

 
CDC - Influenza (Flu) Avian Flu 
 

http://www.cdc.gov/flu/avian/index.htm

 

 
HHS Pandemic Flu Page 
 

http://www.pandemicflu.gov/